Privacy policy

This policy explains how Kettering Van Centre, 6 Ebenezer Place, Kettering NN16 0DE, handles personal information collected through this website.

What we collect

If you send an enquiry we collect your name, phone number, any vehicle registration you give us, your message, and whether you consented to us replying. If you contact us on WhatsApp or by phone we hold whatever you choose to tell us.

Why we use it

Only to answer your enquiry, quote for parts or repair work, and keep a record of the job. If you tick the optional marketing box we may also send you occasional updates; you can ask us to stop at any time.

Legal basis

Replying to your enquiry relies on our legitimate interest in responding to a request you made. Marketing messages rely on your consent.

Who sees it

Only Kettering Van Centre and the hosting and database provider that runs this website on our behalf. We do not sell your details to anyone.

How long we keep it

Enquiries are kept for as long as we need them for the job and our business records, then deleted.

Your rights

You can ask us for a copy of your information, ask us to correct or delete it, or object to how we use it. Contact us at enquiries@ketteringvancentre.co.uk or 07716 459791. You can also complain to the Information Commissioner's Office (ico.org.uk).